Kanban कब Scrum से बेहतर है? संपूर्ण विश्लेषण

द्वारा Abhay Talreja

4/1/2025

मेरा नवीनतम लेख - Empirical Process Control - The Key to Agile Success

Scrum Agile world का सबसे popular framework है, लेकिन यह हर situation के लिए सही नहीं है। कई scenarios में Kanban significantly better results देता है।

यह गाइड आपको specific situations identify करने में मदद करेगी जहां Kanban Scrum से बेहतर choice है।

Quick Answer: मुख्य अंतर

Kanban कब बेहतर है: 10 Scenarios

1. Operations और Maintenance Work

Scenario: IT support, DevOps, या maintenance teams जहां work unpredictable है।

Scrum की समस्या:

• Sprint में urgent issues आते हैं
• Sprint scope constantly disrupted
• Artificial sprint boundaries delay critical fixes

Kanban क्यों बेहतर:

• ✓ Immediate response possible
• ✓ No sprint scope disruption
• ✓ Priorities जब चाहें change करें
• ✓ Continuous flow of work

Practical Example:

IT Support Team:
- 50+ tickets daily average
- Priority P1 tickets need immediate attention
- Mix of planned और unplanned work

Scrum में: "Sprint में है, next sprint में देखेंगे" - customer frustrated
Kanban में: Pull करें, fix करें, deliver करें - customer happy

2. Continuous Deployment Environments

Scenario: Multiple releases daily, DevOps practices, CI/CD pipelines।

Scrum की समस्या:

• Sprint end का wait करना artificial
• Small changes के लिए sprint unnecessary
• Release cadence sprint से independent

Kanban क्यों बेहतर:

• ✓ Deploy when ready
• ✓ Small batch sizes
• ✓ Natural flow with CI/CD
• ✓ Faster feedback loops

3. Customer Support Teams

Scenario: Help desk, customer service, technical support।

Scrum की समस्या:

• Tickets wait for sprint planning
• SLAs sprint boundaries से independent
• Customer patience sprint-aligned नहीं

Kanban क्यों बेहतर:

• ✓ SLA-driven prioritization
• ✓ Real-time workload visibility
• ✓ Immediate escalation possible
• ✓ Flow matches demand

Example Board:

| Triage | In Progress | Waiting | Resolved | Closed |
|   WIP: ∞  |   WIP: 3   | WIP: 5  |  WIP: ∞  | WIP: ∞ |
|  [P1]   |   [P1]     |  [P2]   |   [P2]   |  [P3]  |
|  [P2]   |   [P2]     |  [P3]   |   [P3]   |  [P3]  |
|  [P3]   |            |         |          |        |

4. Marketing और Creative Teams

Scenario: Campaign management, content creation, design work।

Scrum की समस्या:

• Campaign timelines sprint-aligned नहीं
• Creative work size variable है
• Client feedback unpredictable
• Market opportunities wait नहीं करतीं

Kanban क्यों बेहतर:

• ✓ Campaign-driven flow
• ✓ Variable work sizes handle करें
• ✓ Quick response to opportunities
• ✓ Visual progress for stakeholders

5. Shared Resource Teams

Scenario: Teams जो multiple projects serve करती हैं simultaneously।

Scrum की समस्या:

• Multiple product backlogs
• Sprint commitment conflicts
• Resource allocation challenges
• Context switching unavoidable

Kanban क्यों बेहतर:

• ✓ Single prioritized queue
• ✓ WIP limits focus maintain करें
• ✓ Flexible allocation
• ✓ Clear visibility across work

Comparison:

6. Bug Fixing और Technical Debt

Scenario: Dedicated time for fixing bugs, addressing technical debt।

Scrum की समस्या:

• Bug sizes highly variable
• Sprint planning for bugs artificial
• Velocity unpredictable
• Discovery-based work

Kanban क्यों बेहतर:

• ✓ Pull-based system
• ✓ No estimation pressure
• ✓ Natural discovery flow
• ✓ Prioritize by impact

7. Agency और Consulting Work

Scenario: Multiple clients, variable projects, quick turnaround needs।

Scrum की समस्या:

• Client timelines variable
• Multiple stakeholders
• Scope changes frequent
• Resource sharing across clients

Kanban क्यों बेहतर:

• ✓ Client-agnostic flow
• ✓ Quick response to changes
• ✓ Visual client progress
• ✓ Flexible resource allocation

8. Small Teams (1-3 People)

Scenario: Startups, small teams, solo developers।

Scrum की समस्या:

• Ceremony overhead too high
• Role separation artificial
• Sprint planning overkill
• Daily Scrum with yourself?

Kanban क्यों बेहतर:

• ✓ Minimal overhead
• ✓ Personal productivity
• ✓ Scale up when needed
• ✓ Focus on delivery

Overhead Comparison:

9. Mature Teams Optimizing Flow

Scenario: Teams जो Scrum से beyond evolve करना चाहती हैं।

Scrum की limitation:

• Sprint velocity ceiling
• Artificial batch constraints
• Waiting for sprint end
• Process over delivery

Kanban advantages:

• ✓ Continuous optimization
• ✓ Statistical forecasting
• ✓ Flow metrics
• ✓ Reduced batch size

10. Change-Resistant Organizations

Scenario: Organizations जहां big process changes difficult हैं।

Scrum की challenge:

• Requires role changes
• New ceremonies
• Team restructuring
• Significant training

Kanban क्यों बेहतर:

• ✓ Start with current process
• ✓ Incremental improvement
• ✓ No role disruption
• ✓ Lower resistance

Real-World Examples

Example 1: E-commerce Support Team

Before (Scrum):

• 2-week sprints for bug fixes
• Customers waiting for sprint end
• P1 bugs disrupting sprint scope
• Team frustrated with constant replanning

After (Kanban):

• Continuous flow of fixes
• P1 bugs addressed immediately
• SLA-based prioritization
• Team focused on delivery

Results:

• Lead time: 14 days → 2 days
• Customer satisfaction: +40%
• Team morale: Significantly improved

Example 2: Marketing Agency

Before (Scrum):

• Clients unhappy with sprint waits
• Creative work poorly estimated
• Scope changes every sprint
• Resource conflicts

After (Kanban):

• Campaign-driven flow
• Visual client progress
• Quick response to opportunities
• Clear capacity visibility

Results:

• Client retention: +25%
• On-time delivery: +35%
• Revenue per employee: +20%

Example 3: DevOps Team

Before (Scrum):

• Releases waiting for sprint end
• Urgent fixes delayed
• Sprint scope unstable
• Deployment bottleneck

After (Kanban):

• Continuous deployment
• Immediate incident response
• Stable flow
• Reduced batch sizes

Results:

• Deployment frequency: 2× per sprint → 10× daily
• Lead time: Days → Hours
• Incident recovery: Hours → Minutes

Decision Framework

Use This Checklist

अगर आप इनमें से 3 या अधिक में "हां" कहते हैं, तो Kanban consider करें:

Decision Tree

क्या work predictable और plannable है?
├── हां → क्या team dedicated है?
│   ├── हां → क्या product development है?
│   │   ├── हां → SCRUM
│   │   └── नहीं → Consider context
│   └── नहीं → KANBAN
└── नहीं → क्या urgent requests common हैं?
    ├── हां → KANBAN
    └── नहीं → Either could work

Migration Strategy

Scrum से Kanban: Step-by-Step

Phase 1: Assessment (Week 1-2)

• Current pain points identify करें
• Work patterns analyze करें
• Team readiness assess करें
• Stakeholder alignment

Phase 2: Preparation (Week 3-4)

• Visual board create करें
• Initial WIP limits define करें
• Policies document करें
• Team training

Phase 3: Transition (Week 5-8)

Phase 4: Optimization (Month 3+)

• WIP limits adjust करें
• Flow bottlenecks address करें
• Metrics refine करें
• Continuous improvement

Common Transition Patterns

Pattern 1: Sprint → Longer Sprints → No Sprints

2-week sprints → 4-week sprints → Continuous flow

Pattern 2: Sprint + WIP Limits → Pure Kanban

Add WIP limits to Scrum → Reduce ceremonies → Pure Kanban

Pattern 3: Parallel Operation

Run both simultaneously → Gradually shift → Full Kanban

सामान्य Objections

"हमें Sprints की structure चाहिए"

Response:

• Kanban में भी cadences possible हैं
• Planning rhythm maintain कर सकते हैं
• Regular retrospectives रख सकते हैं
• Structure ≠ Sprints

"बिना Sprints के delivery कैसे होगी?"

Response:

• Continuous delivery actually faster है
• Small batches = faster feedback
• WIP limits focus maintain करते हैं
• Cycle time predictability देता है

"Management को velocity चाहिए"

Response:

• Throughput velocity से better metric है
• Cycle time predictability देता है
• CFDs visual progress दिखाते हैं
• Lead time business को matter करता है

"Team discipline नहीं रहेगी"

Response:

• WIP limits discipline enforce करते हैं
• Explicit policies clarity देती हैं
• Visual board transparency देता है
• Team agreements powerful हैं

"Stakeholders को Sprints समझ आते हैं"

Response:

• Continuous delivery better है for stakeholders
• Visual boards more transparent हैं
• Lead time commitments clear हैं
• Education possible है

निष्कर्ष

Key Takeaways

Kanban Scrum से बेहतर है जब:

1. ✓ Work unpredictable है
2. ✓ Urgent requests common हैं
3. ✓ Continuous delivery needed है
4. ✓ Small teams हैं
5. ✓ Multiple clients/projects हैं
6. ✓ Support/operations work है
7. ✓ Existing processes respect करने हैं
8. ✓ Sprint overhead too high है

Final Recommendation

Choose what fits your context:

• Framework बदलने का decision data-driven होना चाहिए
• Team और work type analyze करें
• Gradual transition prefer करें
• Results measure करें

याद रखें

कोई भी framework perfect नहीं है। सबसे important यह है कि आप अपनी team और context के लिए सही approach find करें।

Both Scrum और Kanban excellent frameworks हैं - key है right context में right framework use करना।

आगे पढ़ें